Forgot Your Password?

Please enter the answer to this question and your new password in the fields below. If you forgot answer to the secret question, please click the link below.
Click here to have password reset instructions sent via email.

Required fields are denoted by an asterisk (    ) adjacent to the label.

Password must be between 8 and 20 characters long, must contain at least one number (0-9), one upper case letter (A-Z), one lower case letter (a-z), one of these special characters ( ! # $ ~ " % & ' * + , - . : ; = ? [ ] ^ _ ` < > | { } \ ), but no spaces. Make sure it is difficult for others to guess. Your Password is case-sensitive.

User Agreement

By selecting Submit below, you agree to hold your user name and password confidential, not to share them, and not to allow the use of your Carelon Behavioral Health' Online Provider Service account by any other individual or entity. If you believe that someone has used your user name and password to access Carelon Behavioral Health' Online Provider Service without your authorization, please call e-Support Services immediately at 1-888-247-9311.