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Carelon Behavioral Health' eProvider is our Web-based provider information and claims tracking service. Accessible 24x7, eProvider is available to providers as part of our overall effort to improve communication, provide useful, timely information and foster more rapid claims payment through e-commerce. 

In fact, eProvider provides quicker adjudication, information regarding claims status, nearly instant member eligibility status and more! If you’d like to log-in to eProvider, register for access, or simply take a quick tour of eProvider’s capabilities, just click the buttons to the right! Or, visit our provider handbook if you would like to learn about our online services in detail.

To access eProvider, all you need is a username and password (the same username and password you have been using to submit claims via the bulletin board service). Once you are in, you can perform a host of potentially time consuming tasks with the touch of a few keystrokes.

All eProvider transactions are completed in a secure manner. We are VeriSign http://www.verisign.com/ certified and all patient and claims information remains confidential. If you have questions about security or another issue, please call eSupport Services at 888-247-9311 or email us at e-supportservices@valueoptions.com.